Cuppa Time's
Frequently Asked Questions
We’ve put together some answers to your most commonly asked questions. If you still can't find the answer get in touch.
Registration FAQs
When is Cuppa Time for Dementia?
Cuppa Time for Dementia runs throughout October, so you can choose any day that suits to host your event
How do I register?
You can register here to register. We just need a few details to get you started.
What happens after I register?
Once you register, you'll receive a confirmation email with a link to your personal fundraising page and simple instructions to help you get started. If you don't receive it within an hour, please check your junk folder.
We'll also send you a welcome pack in the mail, packed with everything you need to host a successful event. And you won't be doing it alone; our team will be there to support you throughout your fundraising journey.
Does it cost to register for a Cuppa Time for Dementia event?
No, registration is completely free! We want to keep it nice and simple for you to host your Cuppa Time for Dementia.
Can I register as a team or group?
Yes! Hosting a Cuppa Time for Dementia with your workplace, community group or friendship circle is a wonderful idea. You can register as a group and fundraise together, the more the merrier!
Fundraising FAQs
How does Dementia Australia use the money I raise?
What should I do with cash donations?
If you have collected cash, please contact the Fundraising team on 1300 636 679 or email cuppatime@dementia.org.au for details.
How do I bank my funds?
To bank the funds you've raised, please contact our Fundraising team on 1300 636 679 or email cuppatime@dementia.org.au. They'll provide you with the BPay details and guide you through the process.
How do I share my fundraising page on Facebook?
How do I get started with fundraising?
Your registration email includes a link to your personal fundraising page, which is easy to edit and share. We’ve also put together a Fundraising Toolkit with tips, templates, social media posts, posters and activity ideas to help you along the way. Need more help? Just get in touch.
Do I have to fundraise?
Your registration is free, so it really is your fundraising that makes all the difference. We would love for you to fundraise and happy to support you to make this happen.
Do I need to raise a certain amount of money?
There's no fundraising target; every dollar makes a difference. Whether you raise a little or a lot, your support helps create a better future for people living with dementia, their families and carers.
Our fundraising toolkit is packed with simple tips and ideas to help you make the most of your Cuppa Time for Dementia.
Will people sponsor me?
Friends, family and colleagues are often very happy to support a cause that matters. Share your page on social media and via email to spread the word. We have ready-made images and posts in the Fundraising Toolkit to make sharing easy.
Feel free to use some of the images we have already made for you in the fundraising toolkit to help you get started!
Can people donate if they can't attend my event?
Yes! Your personal fundraising page is open to everyone, so friends, family and colleagues can donate online even if they can't make it on the day. Share your page far and wide to maximise your impact.
Is my donation tax deductible?
Yes, all donations to Dementia Australia are tax deductible. Donors will automatically receive a receipt via email for their records.
Cuppa Time FAQs
Where do I find the link to my Cuppa Time for Dementia page?
Simply copy the website link that we sent in your registration email. You can also access your page by logging into your dashboard and copying the link.
Does my Cuppa Time event need to be ticketed?
That's entirely up to you. Ticketing is easy to set up on your event page and is a great way to raise funds. If you'd prefer a free event, you could raise money on the day through a raffle, sausage sizzle or other fun activities.
Can I host a virtual Cuppa Time For Dementia?
What if I need to cancel or change the date of my event?
No problem at all, life happens! Simply log into your account to update your event details. If you need to cancel, please let us know so we can update our records. We hope you'll be able to reschedule and have your Cuppa another time in October!
When can I start fundraising?
As soon as you sign up, you can get started! Your page will remain open until Monday, 30th November.
When does my fundraising page close?
Your fundraising page will remain open after your event so you can continue collecting donations. Your fundraising page will close on Monday, 30th November.
Can you send a Dementia Australia representative out to my event to do a talk?
No, unfortunately Dementia Australia is unable to provide speakers, ambassadors or our CEO to attend Cuppa Time events. We appreciate your understanding and thank you for supporting people impacted by dementia through your Cuppa Time fundraiser.
Have a question or just fancy a chat? Get in touch.
We're always happy for a chin-wag, but we'd also love to answer any questions you have.

