Cuppa Time's
Frequently Asked Questions
We’ve put together some answers to your most commonly asked questions. If you still can't find the answer get in touch.
Registration FAQs
When is Cuppa Time?
We’re asking you to have your Cuppa in the month of October! Unsure what day to host? We are having our Cuppa on Saturday 25th October, why not have your cuppa then too?
How do I register?
You can register here, we just need a few details from you to get you up and running.
What happens after I register?
After you’ve registered online, you’ll receive a confirmation email (check your junk mail if it doesn’t appear after an hour). This will include a link to your unique fundraising page and easy-to-follow instructions for editing and using your page.
Does it cost to register for a Cuppa Time event?
No, its free to register an event! We want to keep it nice and simple for you to host your Cuppa Time.
Can I register as a team or group?
Yes! Hosting a Cuppa Time for Dementia with your workplace, community group or friendship circle is a wonderful idea. You can register as a group and fundraise together, the more the merrier!
Fundraising FAQs
How does Dementia Australia use the money I raise?
The money you raise helps Dementia Australia to provide vital support services. These include counselling, support groups, education to help family carers and professional training. Dementia Australia's services support people living with dementia, their family, and their carers. This means the whole community will benefit from your donations
What should I do with cash donations?
If you have collected cash, please contact the Fundraising team on 1300 636 679 or email cuppatime@dementia.org.au for details.
How do I bank my funds?
To bank the funds you've raised, please contact our Fundraising team on 1300 636 679 or email cuppatime@dementia.org.au. They'll provide you with the BPay details and guide you through the process.
How do I share my fundraising page on Facebook?
Sharing your fundraising web page on is a great way to spread the word to more people! It’s easy too.
When you log into your Facebook account, you should see a box that asks “What’s on your mind?”. Simply copy the website link (or ‘URL’) that we sent in your registration email and paste it into this box. That will create an image or ‘preview’ of the link. In the box, write a message in front of the link on why you are so passionate about raising funds for Dementia Australia, then click ‘post’.
How do I get started with fundraising?
No problem, we’re here to help! To get you started, check out your easy-to-edit fundraising page. Just check your registration email for your unique fundraising page link.
We’ve also put together a Fundraising Toolkit full of tips, templates, and resources to help you promote your event, boost donations, and make the day extra fun. You’ll find social media posts, posters, activity ideas, and more to make things easy.
If you’ve run out of inspiration, get in touch for some ideas.
Do I have to fundraise?
Your registration is free so it really is your fundraising that makes all the difference. We would love for you to fundraise and happy to support you to make this happen.
Do I need to raise a certain amount of money?
Some Cuppa Time events raise $500 and others raise $20,000. Either way, you’re doing a great job! Think about making fundraising a part of the event and encourage other participants to fundraise too.
To help your event be a success we have put together a fundraising toolkit, full of tips, templates and resources to help you promote your event, boost donations and make the day extra fun!
We’ve got fundraising tips and our friendly team on hand to make it as easy as possible for you.
How do I know people will sponsor me?
You’ll be surprised how keen your family and friends will be to get behind you and support people living with dementia. Don’t forget to share your fundraising page on any social media profiles you have, like Facebook, Instagram and Linkedin, and maybe even in an email to work colleagues.
Feel free to use some of the images we have already made for you in the fundraising toolkit to help you get started!
Can people donate if they can't attend my event?
Yes! Your personal fundraising page is open to everyone, so friends, family and colleagues can donate online even if they can't make it on the day. Share your page far and wide to maximise your impact.
Is my donation tax deductible?
Yes, all donations to Dementia Australia are tax deductible. Donors will automatically receive a receipt via email for their records.
Cuppa Time FAQs
Where do I find the link to my Cuppa Time for Dementia page?
Simply copy the website link that we sent in your registration email. You can also access your page by logging into your dashboard and copying the link.
Does my Cuppa Time event need to be ticketed?
That’s completely up to you! It’s simple to set up ticketing on your event microsite and a great way to raise money for Dementia Australia too. If you decide not to charge, you might want to fundraise on the day with a sausage sizzle, raffle or other fun activities. Get in touch with us if you’d like some more fun ideas!
Can I host a virtual Cuppa Time?
Absolutely! Hosting a virtual Cuppa Time means no one will miss out. Wherever you are, you can make sure everyone can still take part and fundraise.
It is in your hands how to hold your event.
What if I need to cancel or change the date of my event?
No problem at all, life happens! Simply log into your account to update your event details. If you need to cancel, please let us know so we can update our records. We hope you'll be able to reschedule and have your Cuppa another time in October!
When can I start fundraising?
As soon as you sign up you can get started! Your page will remain open until 15th November.
When does my fundraising page close?
Your fundraising page will remain open after your event so you can continue collecting donations. Your fundraising page will close on Sunday, 15th November.
Can you send a Dementia Australia representative out to my event to do a talk?
No, unfortunately Dementia Australia is unable to provide speakers, ambassadors or our CEO to attend Cuppa Time events. We appreciate your understanding and thank you for supporting people impacted by dementia through your Cuppa Time fundraiser.
Have a question or just fancy a chat? Get in touch.
We're always happy for a chin-wag, but we'd also love to answer any questions you have.
